PROVIDING OUTSTANDING CUSTOMER EXPERIENCE
AT EVERY SINGLE OPPORTUNITY


Global outsourcing service provider delivering customer centric business and knowledge process outsourcing services
to improve customer experiences and deliver measurable ROI.
Contact Center Contact Center
Motif offers a range of customer support outsourcing services over voice, email, chat...
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Fraud Prevention Fraud Prevention
Motif offers online fraud prevention to mid-market and Fortune 500 e-commerce...
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Research & Analytics Research & Analytics
Motif offers market research, data analytics, competitor intelligence and NPS...
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Back Office Support Back Office Support
Motif provides finance and accounting, transaction processing, supply chain...
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About Motif

Motif literally means a recurring theme in a piece of art or music that makes it beautiful. We are a customer-centric niche Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) Company and we perform rules based recurring processes where human judgment is essential to the workflow. We provide high quality services and process improvements that deliver consistency in a continuous manner that adds value to our clients’ business.
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  About Motif

client testimonials

“It has been a great holiday season so far and we could not have asked for a better team to work with. We appreciate all that you do to support our company and continue to value each and every one of you”

– Senior Operations Manager, World’s largest Digital Coupon Marketplace

“I am very impressed with the service we have received from your team and the quality of the dashboard review of the projects to date.”

– Director of Finance, Leading Solution Provider for the energy project finance industry

“It has been a great holiday season so far and we could not have asked for a better team to work with. We appreciate all that you do to support our company and continue to value each and every one of you”

– Senior Operations Manager, World’s largest Digital Coupon Marketplace

“My heartiest congratulations on the accomplishment of this mission. I’m absolutely thrilled with the energy and heroic effort extended on behalf of helping the team work more productively. You are absolutely awesome!”

– Director, Leading Marketplace for Used books, DVDs, Movies

“During the course of the Business Excellence Project, our business partner Motif excelled at a number of our shared behaviors and commitments. By ‘simplifying and clarifying’ a number of tools suggestions, Motif analysts were able to create a presentation that could be easily shared with different functional teams. This clearly exhibited what the requests were including mock-ups and quantification which is needed to have them road map. Motif also ‘executed well everyday’ in all assigned tasks and went beyond what was asked to show constant innovation”

– Site Director, Global Customer Experience. World’s largest Online Marketplace

“Because of the Customer Service I experienced, I feel this is the beginning of a beautiful relationship, between me, and your portal”

– Largest Group of Online Dating Sites

“Consistent Great Findings! Keep up the good work! Thank you for always staying on top of these fraudsters”

– Securities & Financial Crime Analyst, Top Domestic Airlines in the US