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Motif Founders Adjudged with the ‘Best Entrepreneur Award’

Ahmedabad, Best Entrepreneur Award, Jan 12, 2017
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Mr. Kaushal Mehta, Founder & CEO, Motif, Inc. and Mrs. Parul Mehta, Co-founder & Site Head, Motif, Inc. have been adjudged with ‘Best Entrepreneur Award’ at the MSME Convention 2017 organized by GIDC (Gujarat Industrial Development Corporation) at the Vibrant Gujarat Summit 2017. The award recognizes the duo’s significant entrepreneurial achievements in Gujarat’s Micro, Small & Medium Enterprises sector.

On receiving the important recognition, Mr. Kaushal Mehta said, “India’s new age Entrepreneurial Economy is characterized by being – customer-centric, Innovative and Creative. I am confident that with the right mix of innovative ideas and other attributes, India will be well positioned to emerge as the global hub for entrepreneurship & innovation.”

“It is an honor be adjudged with the ‘Best Entrepreneur Award’ by Gujarat Industrial Development Corporation at the Vibrant Gujarat Summit 2017; such awards will further motivate us as we continue to innovate, improve and strive to raise the bar for BPO service providers globally” Mrs. Parul Mehta added.

Recently, Motif was ranked the ‘Best BPO of Gujarat’ in 2016 by Gujarat Electronics and Software Industries Association (GESIA). Also, Indian Achievers Forum conferred the ‘Man of Excellence’ award to Kaushal in 2016. Innovative 100 by Inc. India ranked Kaushal amongst 30 Most Innovative CEOs in 2014. Currently, Kaushal serves as a Mentor to Centre for Innovation, Incubation, and Entrepreneurship (CIIE), IIM Ahmedabad and is the Chairman of the Indo-American Chamber of Commerce, Gujarat. He is also a regular speaker at conferences, seminars, and forums held by academic institutions, professional associations and industry trade groups globally.

About Motif, Inc. :

Motif, Inc. is one of the world’s top 100 outsourcing service providers delivering customer-centric BPO and KPO services provider focused on E-commerce companies in the retail & travel, financial services and affiliate marketing verticals. It has 16 years of experience in providing multi-channel customer support, IT support, online credit card fraud prevention, research and analytics, and back office support services to leading Fortune 500 and mid-market companies across the United States, Europe and Asia. Headquartered in California, USA, Motif has delivery centers in India and the Philippines. It is PCI-DSS compliant and ISO/IEC 27001:2013 certified for Information Security Management System. For more information about Motif, please visit us online at www.motifinc.com

Motif’s Santa visits the underprivileged children this Christmas season

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December 24, 2016, Ahmedabad, India
Aiming to make this Christmas an unforgettable experience for over 1,100 underprivileged children, this time 15th year in a row, Motif, Inc., a leading Business Process Outsourcing company of the country and Manav Sadhna – an NGO engaged in the upliftment of under privileged children came together to celebrate Christmas at the Sabarmati Riverfront Amphitheatre, Ahmedabad. The event included various cultural activities and performances by children groups from the NGO together with Motif employees. The most loved and awaited Santa Claus distributed presents adding to the Christmas spirit. The event was followed by food packet distribution.
“The joy and happiness expressed by the children was simply indescribable. We are glad to have played a small role in ringing the jingle bells in the hearts of these children for the past 14 years.” said Kaushal Mehta, Founder & CEO of Motif, Inc.
For further information, please contact Ankit Deo, Marketing & Communications, Motif, Inc. at ankit.deo@motifinc.com.
About Motif
Motif, Inc., founded in 2000 is a customer-centric BPO and KPO services provider focused on serving E-commerce companies in the retail, travel, financial services and affiliate marketing verticals. It provides multi-channel customer support, credit card fraud prevention research and analytics, and back office support services to leading Fortune 500 and mid-market companies globally. It employs over 2,200 people across at its offices located in Ahmedabad, India; Manila, The Philippines; Clark, The Philippines and San Mateo, CA, USA. Motif is a PCI-DSS and ISO/IEC 27001:2013 certified company.
For more information, please visit www.motifinc.com
About Manav Sadhna
Manav Sadhna is a Non-Government Organisation (NGO) based at Gandhi Ashram in Ahmedabad, India. The literal translation of Manav Sadhna is “service to mankind”. It has been inspired by the Gandhian principles of truth, ahimsa (non-violence) and education for less privileged members of society predominantly children. For more information, please visit www.manavsadhna.org

Motif bags the prestigious BEST BPO/KPO Company Award of Gujarat

Thursday, September 29, 2016, Ahmedabad
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Motif received the prestigious ‘Best BPO/KPO Company’ award at the 9th Annual Awards for Excellence held by the Gujarat Electronics and Software Industries Association (GESIA) on September 29, 2016 in Ahmedabad, India. GESIA is a not-for-profit; industry led and managed association that annually recognizes companies of outstanding merit and excellence, and those that show significant progress in their areas of operation.

Motif won the Best ‘BPO/KPO Company’ award for the third time in the last 5 years. This is yet another feature in the cap of Motif, which has recently been awarded with ‘Global Achiever Award for Quality Excellence’ by Indian Achievers Forum followed by ‘Man of Excellence Award’ to Kaushal Mehta, Founder & CEO.

Acknowledging the awards, Kaushal Mehta, Founder and CEO of Motif, Inc. said, “We are honored to be recognized as a ‘Leader’ in this space for the business value we have created for our clients. This award is a testament to the dedication of Motif’s employees and their unflagging pursuit of excellence. We will continue to innovate, improve and strive to raise the bar for BPO service providers globally.”

About Motif, Inc. :

Motif, Inc. is one of the world’s top 100 outsourcing service providers delivering customer-centric BPO and KPO services provider focused on E-commerce companies in the retail & travel, financial services and affiliate marketing verticals. It has 16 years of experience in providing multi-channel customer support, IT support, online credit card fraud prevention, research and analytics, and back office support services to leading Fortune 500 and mid-market companies across the United States, Europe and Asia. Headquartered in California, USA, Motif has delivery centers in India and the Philippines. It is PCI-DSS compliant and ISO/IEC 27001:2013 certified for Information Security Management System. For more information about Motif, please visit us online at www.motifinc.com

Motif, Inc. completes 16 years, conferred ‘Global Achievers’ Award for Quality Excellence by Indian Achievers Forum

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Ahmedabad, India and Manila, Philippines – August 14, 2016: California headquartered Motif, Inc. completed 16 years of profitable operations today. The boutique business process outsourcing company prides itself of its open and transparent work culture where employees are encouraged to challenge the status quo resulting in continuous process improvement for its clients’ processes. This value addition to clients has resulted in 66% its revenue coming from client relationships which are 14-16 years. In addition, 85% of Motif’s revenue comes from publicly traded companies globally.

Last week, the Indian Achievers forum conferred the ‘Global Achievers Award for Quality Excellence’ to Motif and ‘Man of Excellence Award’ to Motif’s Founder and CEO, Kaushal Mehta. Last quarter, the company added two new delivery centers with a capacity of over 850 seats in India and the Philippines. Along with the growth in business, Motif also committed to building 1000 toilets in 2-3 villages near Ahmedabad, India.

On this occasion, Kaushal Mehta, Founder & CEO of Motif said, “I remain indebted to our past and current employees who have imbibed Motif core values and worked tirelessly over the past 16 years to help us earn the trust of our long tenured customers and investors. We look forward to building a global values based organization based on trust and committed to excellence.

About Motif, Inc.:

Motif, Inc. is one of the world’s top 100 outsourcing service providers delivering customer-centric BPO and KPO services provider focused on E-commerce companies in the retail & travel, financial services and affiliate marketing verticals. It has 16 years of experience in providing multi-channel customer support, IT support, online credit card fraud prevention, research and analytics, and back office support services to leading Fortune 500 and mid-market companies across the United States, Europe and Asia. Headquartered in California, USA, Motif has delivery centers in India and the Philippines. It is PCI-DSS compliant and ISO/IEC 27001:2013 certified for Information Security Management System. For more information about Motif, please visit us online at www.motifinc.com

Motif Sanitation Project

Motif has committed to construct 1,000(One Thousand) low cost toilets and Village Reformation Project in two to three villages in Ahmedabad and neighboring districts around our Project site in Ahmedabad (in the villages- Punadara and 2 other villages, which is near to Punadara) for the people under poverty and needy.

Many people in India still do not have access to toilets and good sanitation, as a result outdoor defecation continues in communities. It leads to wide spread diseases and health issues. Considering all these aspects Motif has taken construction of toilets for the people under poverty and changing their sanitation habits as one of its focus CSR initiatives areas since 2015.

The non- availability of clean and hygienic toilets is a social matter of concern but the larger issue is the change of attitude and mind set of the people. This is a socio cultural issue and appropriate awareness and education is required to change the attitude of the people towards relieving/defecating in public. So our intervention focus will be on awareness and demand creation for toilets, instead of doling out toilets.

Motif has implemented a structured annual engagement plan wherein its employees will visit the chosen villages bi-weekly. They will monitor progress and interact with villagers to create awareness about the need for sanitation and hygiene. Over 504 home owners have already come forward in just one village and registered their homes for toilet construction.

On the occasion, Mr. Kaushal Mehta, Founder & CEO, Motif, Inc., said, “As we grow our business, we want to continue building on our vision of ‘continuous value creation for our customers, employees, investors and society.’ Our new centers in India and the Philippines will be driven by customer acquisitions. Our CSR initiative to build 1000 toilets is guided by our honorable Prime Minister Narendra Modi’s ‘Swachha Bharat mission’ and his call to build toilets to make India open defecation free by 2019.

Motif adds 850 seats with 2 new delivery centers in India and Philippines; Commits to construct 1,000 toilets in villages near Ahmedabad

Ahmedabad, India and Clark, Philippines, June 16, 2016
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Motif, Inc., a business process outsourcing company headquartered in California, USA, has added two new delivery centers. The centers have a combined capacity of over 830 seats in Ahmedabad, India and Clark, Philippines.

The company has also announced, it will construct 1,000 toilets in Punadra and nearby villages in conformity with its Corporate Social Responsibility (CSR) in conjunction with the Environmental Sanitation Institute, Sughad.

On the occasion, Mr. Kaushal Mehta, Founder & CEO, Motif, Inc., said, “As we grow our business, we want to continue building on our vision of ‘continuous value creation for our customers, employees, investors and society.’ Our new centers in India and the Philippines will be driven by customer acquisitions. Our CSR initiative to build 1000 toilets is guided by our honorable Prime Minister Narendra Modi’s ‘Swachha Bharat mission’ and his call to build toilets to make India open defecation free by 2019. Our intervention will be led by the need to generate demand for toilets instead of a one-sided effort to build them.”

According to Mr. Mehta, Motif, Inc. has implemented a structured annual engagement plan wherein its employees will visit the chosen villages bi-weekly. They will monitor progress and interact with villagers to create awareness about the need for sanitation and hygiene.
“We are overwhelmed with the response to this initiative so far. Over 504 home owners have already come forward in just one village and registered their homes for toilet construction,” he said.
Over the past 14 years, several CSR activities have been initiated by the company. These include the annual Motif Charity Walk, annual Blood Donation Drives and the annual Christmas party with the slum children of Ramapirno Tekro. An estimated 58,000 participants and 203 sponsors along with Motif’s matching contribution, have raised Rs. 5.02 crore ($750,750) for 43 different NGOs during the annual Motif Charity Walks till date.

About Motif, Inc. :

Motif, Inc. is headquartered in California, USA and is one of the top 100 global outsourcing companies focused on serving E-commerce companies in the retail, travel, financial services and affiliate marketing verticals. It provides multi-channel customer support, research and analytics to prevent credit card fraud and back- office support services to leading Fortune 500 and mid-market companies across the United States, Europe and Asia. It has been ranked among the top 10 BPO companies to work for in India and won the best Call Center/BPO/KPO company in Gujarat. Adjudged as the Best Corporate Social Responsibility Company – Gujarat by Gujarat Electronics & Software Industries Association (4 years in the row), Motif, Inc. is recognized as one of the top five companies across India on the basis of Best CSR practices by SMEs in India, featured in a report by New Delhi based Shri Ram Center for Industrial Relations, Human Resources & Social Development. For further information www.motifinc.com
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MOTIF EXPANDS GLOBAL CAPABILITY, ADDS NEW 750+ SEAT DELIVERY CENTER IN AHMEDABAD, INDIA

May 03, 2016, Ahmedabad, India

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MOTIF EXPANDS GLOBAL CAPABILITY, ADDS NEW 750+ SEAT DELIVERY CENTER IN AHMEDABAD, INDIA

Motif, Inc., a leading provider of global Business Process Outsourcing (BPO) services, today announced the opening of its new delivery center located in Ahmedabad, Gujarat, bringing its capacity to 1500+ seats in India. The center, with a capacity of 750+ seats, is expected to provide Motif’s Fortune 500 and publicly traded international clients with high-value services including 24×7 contact center support, online fraud prevention, research and analytics and back office support where a real time human judgment is required in the workflow. Motif’s new delivery center is designed with high redundancy and built with state-of-the-art infrastructure. The cabling architecture is built in with multiple channels and separate entry points for telecom and power. Multiple Internet feeders are implemented at sites to achieve 100% redundancy

Kaushal Mehta, Founder & CEO, Motif, Inc.

“The new center strengthens our ability to cater to demanding client needs across functions quickly and with greater flexibility. The availability of a talented workforce in Gujarat and a positive and safe environment in Ahmedabad makes it a favorable location for us. Our leadership team in Ahmedabad will play a key role to accelerate innovation and transformation for our clients across industries from this center.”

Parul Mehta, Co-founder & Site Head, Motif, Inc.

“Our new delivery center in Ahmedabad strengthens our global delivery model and boosts our delivery capability to our clients across the globe. We’re very excited and looking forward to leverage our best practices and technology excellence in providing world-class services to our customers as we continue to grow our business”

About Motif, Inc. :

Motif, Inc., headquartered in California, USA is one of the top 100 global outsourcing companies focused on serving E-commerce companies in the retail, travel, financial services and affiliate marketing verticals. Motif provides multi-channel customer support, online fraud prevention, research and analytics, and back office support services to leading Fortune 500 and mid-market companies across the United States, Europe and Asia. Headquartered in California, USA, Motif has delivery centers in India and the Philippines. For more information, please visit www.motifinc.com

Source: PRLOG

Media Contacts
Ankit Deo
Manager, Marketing & Communication
(P): +91-90995-38839