Motif offers customized outsourcing services for eCommerce Marketplaces, Online Retail companies, Online Travel Agencies and Financial Services companies. We create experiences your customers love. With a focus on working as an extension to our client's teams, continuously providing feedback and insights on process improvements, developing customized solutions that deliver productivity and quality gains, we have been able to consistently deliver improved customer experiences and measurable ROI which has helped our Clients reduce total cost of ownership. This has helped us build long term partnerships with our clients.

We provide multi-channel contact center services including voice, email and chat, online fraud prevention, research & analytics and back office support services.

Contact Center

Motif offers a range of customer support outsourcing services over voice, email, chat. We provide 24/7 customized email responses and chat services for online ecommerce companies.

Fraud Prevention

Motif offers manual fraud review services on a 24/7 basis through a highly skilled investigative team for online credit card transactions.

Back Office Support

Motif provides back office support services for a wide range across industries where human judgment is essential in the workflow.

Research & Analytics

Motif offers market research, data analytics, competitor intelligence and NPS analytics services.